Understanding and Managing Invoices

1. Accessing Invoices

   • Log in to the Client Portal: https://clients.cloudhostingid.com/login

   • Go to Billing → Invoices.

   • All unpaid and paid invoices will be listed.

2. Viewing Invoice Details

   • Click on the invoice number to open details.

   • Review service description, due date, and total amount.

   • Download a PDF copy if needed.

3. Making Payments

   • Click Pay Now on the invoice page.

   • Choose your preferred payment method (Bank Transfer, Virtual Account, E‑Wallet, Credit Card).

   • Follow the instructions until payment is completed.

4. Payment Confirmation

   • For bank transfers, include the invoice number in the payment reference.

   • Keep the transfer receipt for verification.

   • Once payment is confirmed, the invoice status changes to Paid.

Notes:

• Unpaid invoices may generate reminders before the due date.

• Recurring services (e.g., hosting) will automatically create new invoices each billing cycle.

• Contact support if an invoice appears incorrect or if payment fails.